Terms & Conditions

Overview

This website is operated by Vero Health & Performance. Throughout the site, the terms “we,” “us,” “our,” and “Vero” refer to Vero Health & Performance. By accessing this website, submitting an application, communicating with us, or using any information, forms, resources, or services made available through this website, you agree to be bound by these Terms & Conditions.

Vero Health & Performance provides private longevity and performance advisory services for individuals seeking data-informed health optimization, strategic clinical oversight, and personalized guidance. Access to Vero services is selective and may require an application, review, and acceptance process. Submitting an application or inquiry does not guarantee acceptance as a client or create a provider-patient relationship.

Please read these Terms carefully before accessing or using this website. If you do not agree to these Terms, you should not use this website, submit an application, or engage with any services offered through this website.

We may update or modify these Terms at any time by posting an updated version on this page. Your continued use of this website following any changes constitutes your acceptance of those changes.

PLEASE NOTE THAT THESE TERMS MAY CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES CERTAIN DISPUTES TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION RATHER THAN A JURY TRIAL OR CLASS ACTION.

Health Information Disclaimer

The content on this website, including text, graphics, images, links, videos, resources, and other materials, is provided for general informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

Nothing on this website should be interpreted as a diagnosis, treatment plan, medical recommendation, or guarantee of any specific health, performance, longevity, or wellness outcome. You should always consult with a qualified healthcare professional before beginning, changing, or discontinuing any medication, supplement, exercise program, nutrition plan, diagnostic testing, therapeutic intervention, or health-related strategy.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention. Vero Health & Performance does not provide emergency medical services through this website.

Reliance on any information provided through this website is solely at your own risk.

Advisory Services

Vero Health & Performance offers private health advisory services that may include, but are not limited to, health intelligence review, performance and recovery strategy, advanced diagnostics guidance, hormone and metabolic strategy, longevity planning, cognitive performance optimization, care coordination, and ongoing advisory support.

Services are available by application and acceptance only. Vero may decline, pause, or discontinue access to advisory services at its discretion, including when we determine that our services are not appropriate for an individual’s needs, goals, or circumstances.

Any services, recommendations, or advisory relationships may be subject to separate agreements, clinical intake documentation, consent forms, payment terms, and privacy disclosures. In the event of a conflict between these Terms and a signed agreement between you and Vero Health & Performance, the signed agreement will control.

No Guarantee of Results

Vero Health & Performance is focused on data-informed strategy, personalized guidance, and long-term performance optimization. However, health and performance outcomes vary based on many factors, including biology, medical history, consistency, lifestyle, environment, adherence, and factors outside of Vero’s control.

We do not guarantee any specific outcome, improvement, result, diagnosis, timeline, or performance change from using this website or participating in any advisory service.

Application and Client Information

When you submit an application, inquiry, or form through this website, you agree to provide accurate, current, and complete information. You agree not to submit false, misleading, incomplete, or unauthorized information.

Submitting an application does not guarantee acceptance, scheduling, access to services, or a response within any specific timeframe.

You are responsible for ensuring that any information you provide to Vero is accurate and that you have the authority to provide it.

Communications Consent

By submitting your contact information through this website, including your phone number or email address, you agree that Vero Health & Performance may contact you regarding your inquiry, application, requested services, appointment scheduling, client communication, account-related matters, and other service-related updates.

If you opt in to receive text messages, you consent to receive SMS messages from Vero Health & Performance. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out of text messages or HELP for assistance, where supported.

We may also send email communications related to your inquiry, application, services, scheduling, or updates. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails, where applicable. Transactional or service-related communications may still be sent when necessary.

Consent to receive marketing communications is not required as a condition of receiving services.

Payments and Fees

Certain services offered by Vero Health & Performance may require payment. Fees, payment schedules, cancellation terms, and refund policies may be provided separately in a proposal, invoice, client agreement, or other written agreement.

Unless otherwise stated in writing, all fees are due according to the terms provided at the time of purchase, enrollment, or agreement. We reserve the right to modify pricing, service availability, packages, or payment terms at any time.

If online payments are made available through this website or a third-party platform, payments may be processed by third-party payment processors. Vero Health & Performance does not store full credit card information and is not responsible for the privacy or security practices of third-party payment providers.

Cancellations and Refunds

Cancellation and refund terms may vary depending on the service, program, advisory relationship, or agreement. Any applicable cancellation or refund policy will be provided in the relevant proposal, invoice, client agreement, or written communication.

Unless otherwise stated in writing, payments for advisory services, consultations, retainers, assessments, or other professional services may be non-refundable once services have been scheduled, initiated, or delivered.

Accuracy of Website Information

We aim to provide accurate and up-to-date information on this website, but we do not guarantee that all content is complete, current, accurate, or free from errors. The website may contain typographical errors, outdated information, inaccuracies, omissions, or references to services that are no longer available.

We reserve the right to correct, update, modify, or remove website content at any time without prior notice.

Third-Party Links and Services

This website may include links to third-party websites, tools, resources, laboratories, platforms, providers, payment processors, scheduling tools, or other external services. These third-party resources are provided for convenience only.

Vero Health & Performance does not control and is not responsible for the content, privacy practices, security, accuracy, policies, or actions of any third-party website or service. Your use of third-party websites or services is at your own risk and may be subject to those third parties’ own terms and privacy policies.

User Submissions

If you submit comments, testimonials, feedback, messages, ideas, suggestions, or other content to Vero Health & Performance, you represent that you have the right to submit that content and that it does not violate the rights of any third party.

You agree not to submit unlawful, harmful, defamatory, abusive, obscene, threatening, misleading, infringing, or otherwise inappropriate content.

We may review, remove, or decline to use any user-submitted content at our discretion.

Privacy

Your submission of personal information through this website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect information submitted through this website.

Prohibited Uses

You agree not to use this website or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in unlawful acts;

  • To violate any applicable laws, rules, or regulations;

  • To infringe upon or violate our intellectual property rights or the rights of others;

  • To submit false, misleading, or unauthorized information;

  • To upload or transmit viruses, malware, or harmful code;

  • To interfere with or circumvent website security features;

  • To scrape, crawl, copy, or harvest information from the website without permission;

  • To harass, abuse, defame, threaten, or discriminate against others;

  • To impersonate another person or misrepresent your identity;

  • To interfere with the operation, performance, or availability of the website.

We reserve the right to restrict, suspend, or terminate access to the website or services for any prohibited use.

Intellectual Property

All content on this website, including text, graphics, images, branding, logos, layouts, design elements, videos, resources, and other materials, is owned by or licensed to Vero Health & Performance and is protected by copyright, trademark, and other intellectual property laws.

You may view and use website content for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, display, sell, license, create derivative works from, or exploit any website content without prior written permission from Vero Health & Performance.

Nothing on this website grants you any license or right to use Vero Health & Performance’s name, trademarks, logos, branding, or other intellectual property without written permission.

Disclaimer of Warranties

This website and all content, information, materials, and services made available through it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Vero Health & Performance disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

Limitation of Liability

To the fullest extent permitted by law, Vero Health & Performance and its owners, clinicians, employees, contractors, affiliates, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of this website, reliance on website content, submission of information, use of third-party services, or participation in any services, except where such limitations are prohibited by law.

If you are dissatisfied with any portion of this website or these Terms, your sole and exclusive remedy is to discontinue using the website.

Indemnification

You agree to indemnify, defend, and hold harmless Vero Health & Performance and its owners, clinicians, employees, contractors, affiliates, partners, service providers, successors, and assigns from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your use of the website, your violation of these Terms, your violation of applicable law, your submission of inaccurate or unauthorized information, or your infringement of any rights of another person or entity.

Arbitration and Class Action Waiver

For any dispute with Vero Health & Performance, you agree to first contact us at [legal_business_email] and attempt to resolve the dispute informally.

If the dispute cannot be resolved informally, any claim, dispute, or controversy arising out of or relating to these Terms, this website, or the services may be resolved through binding arbitration, except where prohibited by applicable law or where equitable relief is sought to protect intellectual property, confidential information, or other proprietary rights.

Any claim must be brought in the parties’ individual capacity and not as a plaintiff or class member in any class action, collective action, private attorney general action, or other representative proceeding. You and Vero Health & Performance each waive the right to a jury trial and the right to participate in a class action to the fullest extent permitted by law.

Governing Law

These Terms and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Termination

We may terminate or restrict your access to this website or any services at any time, without notice, if we determine that you have violated these Terms or engaged in conduct that may harm Vero Health & Performance, other users, clients, service providers, or third parties.

The obligations and liabilities incurred prior to termination shall survive termination of these Terms.

Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreements between you and Vero Health & Performance, constitute the entire agreement between you and Vero regarding your use of this website.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment

You may not transfer or assign these Terms without our prior written consent. Vero Health & Performance may assign these Terms without restriction.

Changes to These Terms

We may update, change, or replace any part of these Terms at our discretion by posting updates to this page. It is your responsibility to review this page periodically. Your continued use of this website after changes are posted constitutes acceptance of those changes.

Contact Information

Questions about these Terms should be sent to:

Vero Health & Performance
Email: team@verhohealthperformance.com